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Support triage that knows when to escalate· 4 of 4

Support triage that knows when to escalate

Grading the behaviour, not the answer

Evaluate conversational transcripts against behavioral rubric predicates across difficult customer personas to catch premature escalation and refusal loops in CI.


Not yet

This one opens once you have finished Multi-agent systems and production.

Progress is kept against your account, so finishing a module needs one. Everything up to here is open without.