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Support triage that knows when to escalate· 2 of 4

Support triage that knows when to escalate

Grounded answers and the scope boundary

Retrieve context before prompting, verify returned citation identifiers against retrieved documents, and distinguish between out-of-scope queries and ungrounded responses.


Not yet

This one opens once you have finished Multi-agent systems and production.

Progress is kept against your account, so finishing a module needs one. Everything up to here is open without.