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Support triage that knows when to escalate· 3 of 4

Support triage that knows when to escalate

When to hand over

Enforce a single pushback policy before escalation, retain recent topic context during redirection, and assemble structured handoff payloads for human operators.


Not yet

This one opens once you have finished Multi-agent systems and production.

Progress is kept against your account, so finishing a module needs one. Everything up to here is open without.